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Home >
Support > Member Login
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Toll Support Line: +886 3 5635662
Mon-Fri 9AM ~ 7PM (GMT+8) (excl. national holidays) |
MSN/Skype online support available,
please contact your sales contact window for more information. |
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For distributor and OEM/ODM partners Only
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Soundwin believes the technical supports for individual customers is the key to
maintain the performance of the products and successful business relationship.
Hence, Soundwin ensures that all its distributor and OEM/ODM partners can get fully
and completed supports. Following supports are provided:
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Qualified services and support engineers are allocated to answer reported technical
issues within 24 hours during working days.
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A lab provided for compatibility, connectivity trials and fault simulations. (*
Partners are required to provide sufficient information and possible the equipments
for the test)
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Efficient RMA system provides partners a quickly response.
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Technical training available from Soundwin: Document training, online training or
training at Soundwin office.
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Through its reseller partners, Soundwin offers standard one year product warranty
to protect your investment and ensures a high level of service continuity. Soundwin's
warranty is honored by our partners worldwide.
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